Support

We're here to help you get the most out of Wave

Frequently Asked Questions

Keep it authentic and fun! Show your personality in 30 seconds:

  • Smile and make eye contact with the camera
  • Share a hobby or interest you're passionate about
  • Keep good lighting and clear audio
  • Be yourself - authenticity is attractive!

Wave uses video-first matching to help you find genuine connections:

  • Watch video profiles of people near you
  • Swipe right if you're interested, left if not
  • When both people swipe right, it's a match!
  • Start chatting and get to know each other

Your safety is our top priority:

  • All profiles are manually reviewed
  • Report and block features for inappropriate users
  • Video verification helps prevent fake profiles
  • Your location is never shared with other users
  • Always meet in public places for first dates

You can delete your account anytime:

  • Go to Settings in the app
  • Tap "Account Settings"
  • Select "Delete Account"
  • Confirm your choice

Note: This action cannot be undone, and all your data will be permanently removed.

Yes! Your Wave account syncs across all your devices:

  • Sign in with the same Apple ID
  • Your matches and conversations will appear on all devices
  • Profile updates sync automatically
  • You can only be active on one device at a time

Still Need Help?

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Email Support

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Contact Support
In-App Help

Get instant help through the Wave app support center

Open Wave App